Account Manager

At Binkies, we empower everyone to create awesome visual product content using 3D. As a dynamic, remote-first SaaS scale-up, our team consists of 30 incredible people from over 15 countries, all working from various locations across Europe.

We have experienced amazing growth over the last few years and we are hungry to do more! So we are continuing to build our Sales team and are now looking for an experienced Account Manager to help contribute to our success. You will look after your own client portfolio, taking care of their questions, managing their contracts and helping develop new opportunities with the ultimate goal of increasing portfolio MRR.

We are looking for a brilliant person to take on the below responsibilities

• Increase monthly revenue from client portfolio by reducing churn and closing cross sell and upsell opportunities

• Manage a large portfolio of high level client accounts, building strong relationships and demonstrating excellent communication to ensure retention

• Responding to client questions and acting on feedback

• Handling contract renewals

• Seeking out upselling and cross selling opportunities with clients

• Work alongside our Solutions Engineers to respond to technical issues and queries

• Managing client negotiations, seeking value adding solutions for clients

What you bring to the table

Minimum experience requirements:

• At least 3 years experience in Account Management or Key Account Management roles

• Experience of managing a portfolio of enterprise client accounts with long sales cycles

• Experience in contract renewals, up-selling and cross-selling, with a commercial mindset

• Fluent English, both written and spoken (vocab and grammar)

• Experience with SaaS products

• Experience working in a remote setting

Additional nice to haves:

• Spanish language - C1 level

• Masters degree in a related field

• Experience in the telecommunications industry

• Understanding of web analytics and A/B testing

• Tech-savvy: you know what HTML, CSS, and JavaScript are

Character profile - if you have the below characteristics, we think you could be a good match:

• Highly results orientated and sales driven

• Excellent communication skills with good business instincts; a strong listener who asks the right questions in order to understand client needs and offer relevant solutions

• Strong presentation skills; can explain complex ideas concisely

• Strong relationship building skills; building trust with colleagues and clients alike

• Great organizational skills; your calendar and admin are clean and tidy!

• Confident, resilient and enthusiastic - you don’t sweat the small stuff!

What we bring to the table

• Unique chance to be part of a high-growth, successful scale-up

• An awesome team of passionate colleagues with over 15 nationalities

• Remote-first company: work remotely

• Two annual in person company events - fully funded

• Salary range: gross salary €3500 - €4500 depending on experience

• Paid self-development time: 4 hours a week (1.0 FTE) to spend on educational activities of your choice

• 25 paid vacation days, plus 8 public holiday days

• Work-from-home allowance

• Shiny new work setup (laptop and 2 additional 27" monitors), plus Spotify Premium (or similar) and your choice of headphones

Practicalities

• 40 hour working week, with flexibility negotiable

• Remote working, with two annual in person events per year

• CET + / - 3 hours

• Salary: (outside the Netherlands based on a freelance contract)

Our recruitment pipeline

When you submit your application through our website, it undergoes an initial review. If we feel there’s potential for a fit, we’ll plan a video call with you and our People & Culture team. This is a chance for us to learn more about you and for you to ask any questions you might have. If we both choose to proceed, the next steps are longer interviews with several people from our team and a role play assignment.

We believe in investing time to find the right fit. For us, it’s about building a team where every member is fulfilled and driven, not just in the short-term but for years to come.

Eager to apply?

We invite you to submit the following (in English):

• Your CV

• A motivation letter: We'd love to learn two things: how you feel your skills and background would be a great fit for the position, and - more importantly - why you want this job at our company.

We continue to build our team with talented, passionate people. If you feel you don't fully meet the job requirements but believe you may be a fit for our team, we encourage you to apply.

Questions?

If you have any questions about the company or the vacancy, please reach out to our People & Culture team at: careers@binkies.com